SHIPPING AND DELIVERY POLICY

Green Star Organic Milling strives to deliver all orders accurately, efficiently, and on schedule while maintaining the highest quality standards.

• Orders are processed once payment or approved credit terms are confirmed.
• Shipments are coordinated through trusted freight carriers and logistics partners, ensuring full traceability.
• Customers receive order confirmation, tracking details, and estimated delivery timelines.
• Upon delivery, customers must inspect goods immediately and report any shortages or damage within 48 hours.
• For international and bulk shipments, all required documentation (Commercial Invoice, Packing List, Organic Certificate, Health Certificate, etc.) is provided.
• Green Star is not liable for carrier loss items or customs-related delays but will assist promptly to resolve any issues.